Downers Grove, IL -- September 1, 2005 -- Dart Warehouse and Integrated Warehousing Solutions (IWS), a leading provider of management solutions for warehouse and distribution operations, have successfully completed the delivery of millions of dollars in merchandise belonging to 80 catalog and Internet retailers left high-and-dry when a major 3rd-party logistics company went out of business last month.
The small to mid-sized non-store retailers learned on July 25 that the failed 3PL would not deliver on its contracts, leaving these companies without any way to deliver customer orders. Almost immediately, order-processing giant Ultra-Cart recommended Dart Warehouse to the failed 3PL's customers. Within days, the team at Dart had trailers, equipment and supplies in place at the failed facilities to move inventory and was creating unique solutions for each customer, using the IRMS warehouse management system from IWS.
"These companies needed action more than answers," said Herb Duggan, general manager of Dart Warehouse, based in Naperville, Illinois. "With IWS, we knew we could scale quickly to solve the problem with a much higher level of service and reliability."
Within just two weeks, Dart Warehouse coordinated delivery of thousands of products - from gourmet kitchenware to books, CDs and DVDs -- to thousands of consumers worldwide. Dart was able to establish a process that could scale quickly at its state-of-the-art 721,000 square foot facility, with an extremely robust operations management infrastructure powered by the IRMS warehouse management system.
"The team at Dart Warehouse has an outstanding reputation for customer service," said Carl Brewer, president of Integrated Warehousing Solutions. "We're proud to be a part of this effort and commitment - delivering operational excellence every single day of the year."
With the IRMS' integration toolset, Dart Warehouse was able to quickly and easily integrate with each new account's business system. After little more than loading the master files, Dart was ready to coordinate the transfer, in-bound, storage and ultimate distribution of current orders as well as the backlogged orders, in less than 48 hours.
For the final touch, Dart utilized the IRMS system to create shipping documentation and labeling, including customized printing, multiple label sizes, UCC-128 and customer logo specific labeling on reports and labels.
About Integrated Warehousing Solutions
Integrated Warehousing Solutions is a global supplier of industry-leading supply chain execution, distribution and inventory control solutions. Their award-winning IRMS Warehouse Management System delivers the lowest cost-of-ownership application that is rapidly implemented and easily integrated with all industry-leading enterprise applications.
With the expertise of more than 150 industry and systems experts, Integrated Warehousing Solutions supports a worldwide account base in more than 20 countries with supply chain solutions deployed in four different languages. Integrated Warehousing Solutions, an operating unit of UPP Business Holdings, Inc., is headquartered in Downers Grove, Illinois, and can be reached at 800-682-2910 or on the web at www.irmswms.com.
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